Your Trusted Partner Your In Call Management
At FlexiTelco, we offer 24/7 call answering services that help your business stay available to customers, no matter the time of day. We know that missed calls can mean lost opportunities. This is why we ensure every call is answered quickly and handled professionally.
We combine advanced technology with a human touch so that your customers get the best experience every time. Our team easily customizes our services to meet your business’s needs. With FlexiTelco, you can rely on us to manage your calls so you can focus on growing your business.
24/7 Available
Never miss a call.
Professional
Expert handling
Our Services
Call Management Solutions
for Every Business
Better customer service
We understand that healthcare is urgent. Our team answers medical calls with care, providing patients with the information they need and ensuring no call is missed.
Out Of Hours Call Management Emergency Response
For tech businesses, we provide expert call handling for support and customer service inquiries, ensuring smooth and professional communication.
Virtual Receptionist
Whether it's early morning or late at night, we provide 24/7 call handling so your business stays connected around the clock, without missing any important inquiries.
Appointment Booking
Never miss a potential property lead. Our estate agent services ensure every inquiry is answered promptly and professionally.
Why FlexiTelco - Block Management Company
24/7 Support with a
Human Touch
Here’s why businesses trust us to manage their calls
We handle your calls around the clock, ensuring that no customer is left waiting.
Our experienced team provides courteous, professional answers to every call.
Get reliable, high-quality call management services at competitive rates that suit your budget.
Industries We Serve
Expert Solutions for Every Sector for Every Business
We offer tailored call management solutions for a wide range of industries. Here’s how we serve different sectors
Property & Block Management
For tech businesses, we provide expert call handling for support and customer service inquiries, ensuring smooth and professional communication.
Contractors and Trades
For tech businesses, we provide expert call handling for support and customer service inquiries, ensuring smooth and professional communication.
Marketing & Media
For tech businesses, we provide expert call handling for support and customer service inquiries, ensuring smooth and professional communication.
E-Commerce
For tech businesses, we provide expert call handling for support and customer service inquiries, ensuring smooth and professional communication.
IT Support
For tech businesses, we provide expert call handling for support and customer service inquiries, ensuring smooth and professional communication.
Healthcare
For tech businesses, we provide expert call handling for support and customer service inquiries, ensuring smooth and professional communication.
How We Work
Our Simple, Efficient,
and Effective Process
1.
Contact Us
Share your business goals and communication needs with us.
2.
Start Receiving Calls
Once we’ve set up your service, we’ll handle your calls professionally, 24/7.
3.
Set Up Your Service
We’ll tailor a solution based on your industry and requirements.
4.
Review & Improve
We continually review your service to ensure we’re meeting your needs and make adjustments when necessary.
What Our Clients Say
Trusted by Businesses
Nationwide
Don’t just take our word for it. Here’s what our clients have to say about FlexiTelco:
“This call management service has been a game-changer for us. Every call is answered promptly and professionally, even after hours. We’ve seen better response times, improved client satisfaction, and smoother internal workflows. It feels like a true extension of our team.”
James R, Managing Director, Forensic Public Adjusters
“Since using this call management service, our patient calls are handled faster and more efficiently. It’s taken the pressure off our front desk and helped us maintain a professional, reliable first impression—day or night.”
Sarah L, Operations Manager, 24Doc
“The support from this call management team has been outstanding. As an organization that works closely with people during challenging times, it’s vital our callers feel supported from the first hello. They’ve helped us maintain professionalism, warmth, and consistency in every interaction.”
Tanya M, Operations Manager, Born Resilient
Take the Next Step & Get Started
with FlexiTelco
FlexiTelco is here to provide you with the 24/7 call answering service you need to stay connected with your customers. Get Started Now
Connected Where It Counts
Our telephone answering service works hand-in-hand with your existing tools—no disruption, no extra steps. Whether it’s logging new leads in your CRM, triggering support tickets, or sending updates through your team chat apps, everything stays in sync. With a wide range of app integrations, your systems talk to each other so you don’t have to repeat a thing.
Contact Us
We’re Here to Help
Have questions or need more information? Get in touch with us to learn how we can improve your communication strategy.
info@flexitelco.com
Phone
Phone: +353 (1) 264-8504
Phone
Phone UK: 020 7170 5834
Know It All About FlexiTelco
A call management service handles inbound and/or outbound calls on behalf of your business. This can include call answering, message taking, appointment booking, emergency response, and more—ensuring your callers always speak to a live, professional agent.
Yes, all of our calls are answered by UK-based agents who are trained to represent your business professionally. We understand the importance of local knowledge, clear communication, and a service that reflects your brand standards.
We support a wide range of industries, including property management, healthcare, e-commerce, IT support, legal, marketing, and trades. Our services are tailored to your sector, with custom scripts and escalation protocols.