Outsourced Call Centre

Communication with Expert Call

Scale your customer support with a trusted outsourced call centre.

Outsourced Call Centre

Flexitelco’s outsourced call centre services provide your business with flexible, professional customer support solutions—without the cost and hassle of running your own call centre. From inbound customer service to outbound sales and lead generation, we tailor our services to meet your unique needs.

Simplify Your Business Communication

Why Outsource Your Call Centre with Flexitelco?

Outsourcing your call centre allows you to focus on your core business while we handle the customer interactions. Our skilled agents deliver outstanding service, increase customer satisfaction, and help drive your growth.

Why Choose FlexiTelco?

We offer expert communication and support solutions designed to meet your business needs. Whether you need business email management, outsourced call centre services, a virtual receptionist, appointment booking, live chat support, out-of-hours call handling, or emergency response—we make it simple and effective for all industries, including medical and dental clinics, physiotherapy and wellness centres, beauty salons and spas, legal, financial and consulting firms, tradespeople, and creative agencies.

Medical & dental clinics
 
Professional call and appointment support tailored for your clinic’s needs.
Beauty salons & spas

Effortless appointment booking and client support—so you can focus on pampering.
Tradespeople & service providers

We handle your calls and bookings, so you can focus on getting the job done.
Physiotherapy & wellness centres
 
Supporting your clients with seamless booking and communication services.

Financial & consulting firms


Reliable client communication and scheduling support, built for professional services.

Marketing, media & creative agencies

Streamlined client communication and support—so your team can stay creative and focused.

Our Outsourced Call Centre Services Include

Whether you need customer service, technical support, or sales calls, Flexitelco scales to fit your requirements.

Live Call Answering:
Friendly voices answering calls promptly under your business name.

Inbound Customer Support
Handle queries, complaints, and service requests professionally.

Outbound Sales & Lead Generation
Proactively grow your customer base with skilled agents.
After-Hours & Overflow Support
Maintain 24/7 availability without extra staff.
Detailed Reporting & Analytics
Track performance and improve service delivery.

Partner with Flexitelco for Reliable Call Centre Support

Outsource your customer interactions to a trusted UK-based partner.
Focus on your business while we deliver exceptional service and support.

14 DAYS FREE TRIAL

Professional Telephone Answering and PA services


From as little as 80p per call

More than basic message taking

24/7 cover available

No long contracts